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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katherine Ponder

November 2, 2023

1  out of  5 rating by Katherine Ponder
"Their system accidentally dropped our discounts. I had to contact them over and over to get it fixed. They never reached out to me at this office. One email they let me know it was an accident the discounts were dropped. Next, it was all being corrected and it was in underwriting. They never got back to me. I reached out again to make sure my daughter and I were ok and still covered while they get this corrected. They came back with sorry but you now need to pay over $800 for a month instead of the $274 due to what has happened or find other coverage. What?? They messed up and they want me to pay for their mistake. Makes sense."
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Mary Brittain

October 3, 2023

5  out of  5 rating by Mary Brittain
"This office was extremely helpful and patient. I’m in a very sticky situation and they were compassionate and didn’t rush me."
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Rubi R

August 31, 2023

5  out of  5 rating by Rubi R
"I had been with Progressive for over 10 years and they were about to charge an enormous amount of money for a policy I didn't really need! Thank goodness Nicole took care of me. She is honest and upfront, answers all your questions got me a great deal with State Farm. I absolutely recommend her for any of your insurance needs!"
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Tamara Reaver

August 30, 2023

5  out of  5 rating by Tamara Reaver
"Bonnie was amazing. Great listener and truly cared about me. Not just trying to make a sale. She made my day!!!! Highly recommend her. Thanks again Bonnie."
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Pam Pemberton

August 9, 2023

5  out of  5 rating by Pam Pemberton
"These women are terrific. I’m old, not easy to deal with and a snob about who I want to business with. This crew went over and above in every way and out of their way. Bonnie spent an inordinate amount of time helping me. Fernanda as well. Thank you."
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CE Claiser (Lucky Fourleafe)

August 7, 2023

5  out of  5 rating by CE Claiser (Lucky Fourleafe)
"Bonnie Borrows was the team member who assisted me. She was great by helping me with what I needed quickly and professionally. Thank you for all your help."
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July 25, 2023

5  out of  5 rating by ibra0027
"Great service. Highly recommend"
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Mubeena Ahmed

July 18, 2023

5  out of  5 rating by Mubeena Ahmed
"We had been with Progressive for almost 25 years for our Auto, Home and Umbrella coverages and recently switched to State Farm for the same bundle. Fernanda was an absolute professional and a delight when we spoke with her with our many questions and during the quote process. She was patient, well informed and extremely helpful to make sure we were getting the right policy for our needs. She made the whole ordeal a very pleasant and easy one and we are so happy to have found her to help us with switching to better policies, something we had been putting off mainly due to the hassle of doing so. And she saved us a lot of money for the exact same coverage too! Thank you so much Fernanda. Will highly recommend you to all in our family and friend circle for their insurance needs!"
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Sara Garcia Diaz

July 15, 2023

5  out of  5 rating by Sara Garcia Diaz
"Nicole and Ashley are the best, I shopped around and I’m glad I decided to go with them. They always answer all my questions regardless of how trivial they are, super patient and understanding. Nicole is a sweetheart and always answers my calls or emails promptly when I need something."
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Celeste Rueda

July 13, 2023

5  out of  5 rating by Celeste Rueda
"currently switched over to State Farm, customer service was AMAZING. Fernanda went above and beyond to find the best policy for me. Truly remarkable employee, she was a delight even through the phone."
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Cecil Robles

July 5, 2023

5  out of  5 rating by Cecil Robles
"The Ashley Orf Agency and Valerie Llanes have been great to work with. They put together auto, home and life for me and saved me money from my previous agency in the process."
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Nathan Herrod

June 22, 2023

5  out of  5 rating by Nathan Herrod
"I have all of my insurance needs met with this State Farm office. I recently purchased a homeowners policy through this office and Nicole was extremely helpful and responsive with all of my inquiries. She is very personable and made sure I understood all of my coverage options before making a selection. I highly recommend this office to anyone looking for an easy experience in getting there insurance needs taken care of, 5 out of 5 stars!!!"
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Mahjoub Abdelgadir

June 21, 2023

5  out of  5 rating by Mahjoub Abdelgadir
"Outstanding and friendly service by Nicole Anderson. She did a great job welcoming and signing me up."
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Marvin Cordon

June 12, 2023

5  out of  5 rating by Marvin Cordon
"Good customer service"
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Deedee Cox

June 1, 2023

5  out of  5 rating by Deedee Cox
"Wonderful experience and I appreciate you ladies"
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Hadi Wahdatyar

May 9, 2023

5  out of  5 rating by Hadi Wahdatyar
"Awesome service! Nicole was well educated on auto insurance and answered all of my questions. Provided me with world class service and it was swift service. I appreciate it Nicole."
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Andora Henson

May 2, 2023

5  out of  5 rating by Andora Henson
"My experience with Ashley Orff state farm has been pleasant and profitable as they saved me over $1000 on my homeowners insurance per year. Additionally, working with Bonnie Barrows was a pleasure. She is personable and knowledgeable. The whole team gives me great confidence going forward."
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Alexi Verver

April 14, 2023

5  out of  5 rating by Alexi Verver
"Valerie was very efficient and helpful in setting up my policy over the phone! A new State Farm customer and I am very satisfied."
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Michael White

April 1, 2023

5  out of  5 rating by Michael White
"Nicole was very helpful with explaining my coverage and what options I had available. I appreciate her taking the time to do that since most companies want to get you off the phone pretty quick. Thanks for your help!"
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Rose Ramirez

March 22, 2023

5  out of  5 rating by Rose Ramirez
"Ashley Orf. Best experience ever. she is very patient and helpful in every question I had. Will definitely refer her to friends/family!"
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Arnold Anzaldua

March 10, 2023

5  out of  5 rating by Arnold Anzaldua
"I had a wonderful experience. I called trying to get a quote and within less than ten minutes I was a new customer with all the documents necessary and insured with full coverage. Valerie was sweet and yet to the point with talking about the policy and the coverage. As a first time insurance customer with no prior experience in buying insurance or having a previous insurance policy I was blown away at the fact of having a simple conversation and answering simple questions that I would be a new member. HIGHLY RECOMMEND."
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Hyun Cha

February 15, 2023

5  out of  5 rating by Hyun Cha
"Professional, friendly, and fast service."
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Elizabeth Eastman

February 1, 2023

5  out of  5 rating by Elizabeth Eastman
"Ashley and Valerie have been amazing to work with! They have found me the best rates out of all the shopping around I've done and have taken the time to answer all my questions. They are so kind and take the time to go over all the coverages with you which has been very helpful in my decision-making process!"
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David M

January 4, 2023

5  out of  5 rating by David M
"Ashley Orf is the ideal partner to work with. She was patient, she was informative, she was flexible, and most important of all, she delivered the right solution for my family. I highly recommend her and State Farm."
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Kevin Young

December 13, 2022

5  out of  5 rating by Kevin Young
"So enjoyed dealing with someone who was professional and knew what they were talking about. Thanks Nicole."