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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Pinapple

June 1, 2023

5  out of  5 rating by Pinapple
"Wonderful experience and I appreciate you ladies"

Hadi Wahdatyar

May 9, 2023

5  out of  5 rating by Hadi Wahdatyar
"Awesome service! Nicole was well educated on auto insurance and answered all of my questions. Provided me with world class service and it was swift service. I appreciate it Nicole."

Andora Henson

May 2, 2023

5  out of  5 rating by Andora Henson
"My experience with Ashley Orff state farm has been pleasant and profitable as they saved me over $1000 on my homeowners insurance per year. Additionally, working with Bonnie Barrows was a pleasure. She is personable and knowledgeable. The whole team gives me great confidence going forward."

Alexi Verver

April 14, 2023

5  out of  5 rating by Alexi Verver
"Valerie was very efficient and helpful in setting up my policy over the phone! A new State Farm customer and I am very satisfied."

Michael White

April 1, 2023

5  out of  5 rating by Michael White
"Nicole was very helpful with explaining my coverage and what options I had available. I appreciate her taking the time to do that since most companies want to get you off the phone pretty quick. Thanks for your help!"

Rose Ramirez

March 22, 2023

5  out of  5 rating by Rose Ramirez
"Ashley Orf. Best experience ever. she is very patient and helpful in every question I had. Will definitely refer her to friends/family!"

Arnold Anzaldua

March 10, 2023

5  out of  5 rating by Arnold Anzaldua
"I had a wonderful experience. I called trying to get a quote and within less than ten minutes I was a new customer with all the documents necessary and insured with full coverage. Valerie was sweet and yet to the point with talking about the policy and the coverage. As a first time insurance customer with no prior experience in buying insurance or having a previous insurance policy I was blown away at the fact of having a simple conversation and answering simple questions that I would be a new member. HIGHLY RECOMMEND."

Hyun Cha

February 15, 2023

5  out of  5 rating by Hyun Cha
"Professional, friendly, and fast service."

Elizabeth Eastman

February 1, 2023

5  out of  5 rating by Elizabeth Eastman
"Ashley and Valerie have been amazing to work with! They have found me the best rates out of all the shopping around I've done and have taken the time to answer all my questions. They are so kind and take the time to go over all the coverages with you which has been very helpful in my decision-making process!"

David M

January 4, 2023

5  out of  5 rating by David M
"Ashley Orf is the ideal partner to work with. She was patient, she was informative, she was flexible, and most important of all, she delivered the right solution for my family. I highly recommend her and State Farm."

Kevin Young

December 13, 2022

5  out of  5 rating by Kevin Young
"So enjoyed dealing with someone who was professional and knew what they were talking about. Thanks Nicole."

David Kelly

December 2, 2022

5  out of  5 rating by David Kelly
"Great experience. I came with a last minute need and in spite of my horrible planning Nicole was personable, proficient and professional. Thank you Nicole you were amazing! 5 Stars for State Farm and the Ashley Orf branch."

Brian

December 1, 2022

5  out of  5 rating by Brian
"Great customer service from Val! She was very knowledgeable, gave me multiple options, and killed a spider at the same time."

E Aguilar

November 18, 2022

5  out of  5 rating by E Aguilar
"Fernanda helped me today with car an rental insurance. She was wonderful! She made it so easy. Yeah Fernanda! I appreciate it!"

Robin Stevens

November 15, 2022

5  out of  5 rating by Robin Stevens
"Valerie is just amazing!! She contacted me a year ago and we had stayed in touch. We continued to communicate & strictly due to Valerie’s customer service is why I decided to change from Geico to State Farm! Her demeanor, customer service & delightful nature is the number reason I switched over & I’ve never been happier. Valerie is a great part of your team over at State Farm. I really appreciate the excellent service. All the best, Robin Stevens"

Richard Hernia

October 27, 2022

5  out of  5 rating by Richard Hernia
"Fernanda Help me with my insurance. She is patience and willing to help on my request its definitely a 5 star"

S F

October 11, 2022

5  out of  5 rating by S F
"Simply the best there is!! We saved almost $1000 by switching with getting more coverage. Seriously call and ask for Ashley Orf, literally the sweetest and easiest person to work with!! 10/10 reccomend"

Adrian Tarver

September 29, 2022

5  out of  5 rating by Adrian Tarver
"Fernanda got me quick quote and signed up fast. Very prompt and professional."

Ijaz Qazi

January 14, 2022

5  out of  5 rating by Ijaz Qazi
"Very quick, courteous and professional in customer care handling the subject. Thank you very much."

Tiffany Fuqua

January 11, 2022

5  out of  5 rating by Tiffany Fuqua
"Thanks again for everything, Ashley!! I would like to let you know that initially TFB came in less that SF. I was leery about switching b/c your customer service was and has always been fantastic, TFB was not stellar at first. Then TFB sealed the deal even more so b/c their rates increased this week. As you can tell, I was in no hurry to make my decision b/c I wanted to ensure we were getting adequate coverage and that I understood all the things. Thanks again and Russ (our previous SF agent that passed away), would be super happy with how well we are taken care of."

Phanat Nawarat

December 29, 2021

5  out of  5 rating by Phanat Nawarat
"My home insurance has expired for 40 days and I could not get a renewal due to lapping in coverage. Valerie from State Farm reach out to me and provided with a bundle rating that I cannot turn down. I was able to get a favorable rates for my home insurance. I was able to get a great deal for both vehicles. I was paying $195 a month for one car and now only $164 for both cars. Thank you to Valerie and her office for reaching out in a desperate moment."

Natalie Jones

December 17, 2021

5  out of  5 rating by Natalie Jones
"Nicole was super helpful, friendly, and efficient when shopping for my new State Farm policy. Happy to be apart of the State Farm family now!"

Brian Jimenez

November 22, 2021

5  out of  5 rating by Brian Jimenez
"Nicole was very friendly and thoroughly explained all the questions I had"

Pablo Cruz

August 14, 2021

5  out of  5 rating by Pablo Cruz
"Valerie was the most helpful and beautiful state farm agent I've ever met with.... Loved the service..."

Bernard Huerre

July 28, 2021

5  out of  5 rating by Bernard Huerre
"I just moved to Texas and used the opportunity to check a few insurance providers for auto and rent and picked up Ashley Orf agency. Valerie took care of preparing the quotes and was very efficient, polite and very responsive :I could print my Insurance cards in the next 10mn following our call. I strongly recommend their service.."